Wellness Operations Coordinator

1 week ago


Regina, Saskatchewan, Canada Quans Hot Yoga Full time
Job Summary

We are seeking a highly organized and team-oriented individual to join our team as a Fitness Consultant at Quans Hot Yoga. As a key member of our operations team, you will be responsible for overseeing the daily activities of our studio, ensuring a seamless and enjoyable experience for our members.

Key Responsibilities
  • Leadership and Management
    • Supervise and mentor professional staff, program leaders, and instructors to ensure high-quality programming and exceptional customer service.
    • Develop and implement policies and procedures to maintain a positive and productive work environment.
  • Administrative and Operational Tasks
    • Perform administrative duties, including budget planning, inventory management, and contract negotiations.
    • Coordinate special events and activities to enhance member engagement and retention.
  • Customer Service and Communication
    • Address customer complaints and concerns in a professional and timely manner.
    • Communicate effectively with members, staff, and vendors to ensure seamless operations.
  • Personal Qualities and Suitability
    • Be organized, proactive, and able to work independently with minimal supervision.
    • Demonstrate strong teamwork and collaboration skills to achieve shared goals.
  • Screening Questions
    • Be available for shift or on-call work as required.
    • Be available to start on the advertised start date.
    • Hold a minimum of a college or CEGEP diploma or equivalent experience.
  • Workplace Information
    • Work in a hybrid environment with a mix of in-studio and remote work.
    • Enjoy a range of benefits, including free parking, on-site amenities, and team-building opportunities.
Requirements
  • College or CEGEP diploma or equivalent experience.
  • Experience in a related field, such as fitness, wellness, or customer service.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Availability for shift or on-call work as required.

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