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Hotel Front Desk Associate

2 months ago

Dawson Creek, Canada Dawson Creek Super 8 Motel Ltd Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Dawson Creek Super 8 Motel Ltd.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and process group arrivals and departures.
  • Front Desk Operations: Take, cancel, and change room reservations, provide information on hotel facilities and services, and process guests' departures.
  • Cash Handling: Balance cash, complete balance sheets, and cash reports.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and assist clients/guests with special needs.
  • Computer Skills: Proficient in word processing software and internet.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 7 months to less than 1 year in a related field.
  • Skills: Attention to detail, standing for extended periods, client focus, dependability, efficient interpersonal skills, excellent oral and written communication, flexibility, judgement, organized, reliability, and team player.
Benefits:
  • Health Benefits: Health care plan.
  • Other Benefits: Paid time off (volunteering or personal days).

Please note that a criminal record check is required for this position.