Office Manager
1 month ago
Are you a motivated and organized individual with excellent communication skills? Do you have experience in managing a team and ensuring seamless operations? We are seeking a highly skilled Office Manager to join our SERVPRO Franchise team.
Job Summary:The Office Manager will be responsible for providing leadership and strategic thinking to ensure the success of our franchise. This includes managing a team of office personnel, coordinating company calendars, and maintaining compliance and risk management. The ideal candidate will have 5+ years of experience in office, accounting, and customer service management, with a proven track record of building strong teams and driving growth.
Key Responsibilities:- Manage a team of office personnel, including the Receptionist-Dispatcher, Job File Coordinator, and Accounting and HR Administrator
- Coordinate and maintain company calendars and franchise communication
- Manage accounts payable, accounts receivable, and cash management
- Verify and analyze financial reports and divisional key measurements
- Monitor compliance and risk management
- Ensure employment files and records accuracy
- Manage franchise compensation plan and staffing plan
- Ensure fulfillment of the training and development plans for all divisions
- Oversee performance management and documentation
- Document franchise annual plan and divisional performance
- 5+ years of experience in office, accounting, and customer service management
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated history of ability and growth in managing an office environment
- Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
- Very self-motivated and goal-oriented with ability to multitask
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
- Ability to learn new software, such as Xactimate estimating software
- Experience in customer service industry environment, a plus
- Ability to successfully complete a background check subject to applicable law
We offer a competitive salary of $45k to start, with opportunities for advancement and benefits after 3 months. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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