Auto Claims Specialist

1 week ago


Dartmouth, Canada Aviva Full time
Job Summary

Aviva Canada is seeking a highly skilled Auto Claims Advisor to join our team. As a key member of our claims department, you will be responsible for guiding customers through the claims process, investigating auto collision claims, and addressing their needs.

Key Responsibilities
  • Investigate and resolve auto collision claims in a timely and professional manner
  • Provide exceptional customer service, ensuring a positive experience for our customers
  • Work collaboratively with internal stakeholders to ensure seamless claims processing
  • Stay up-to-date with industry developments and best practices in claims handling
  • Contribute to the development of process improvements to enhance the customer experience
Requirements
  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A dynamic and inclusive work environment
  • Recognition and rewards for outstanding performance
About Aviva Canada

Aviva Canada is a leading property and casualty insurance group, committed to providing exceptional service to our customers. We value diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees.



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