Auto Claims Advisor

3 months ago


Dartmouth, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for experienced Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we would love to hear from you

As an Auto Claims Advisor, you will be our customer’s first point of contact when they need us most. Providing exceptional customer service, you will be guiding them through the claims process, conducting investigations and making the decision on the best course of action.

To meet our customer’s needs, you must be available to work on a rotating shift schedule during the hours of 8am to 5pm on Monday through Friday.

Aviva recognizes the importance of being flexible and the benefits of being together, this role will be hybrid - the best of both worlds.

What you'll do:
- Empathetically guide customers through the claims process by investigating their automobile damage claim and looking after their needs in keeping with their insurance policies- Comply to company and industry regulatory practices, delivering best practice methods and taking responsibility for your customers and claims outcomes.- Work autonomously a in a digital environment as part of our great auto claims team- Actively participate in ongoing training to keep up to date with best practices in claims handling- Contribute to special projects and provide feedback to support Aviva’s ongoing initiatives to provide the outstanding customer experience

What you'll bring:
- Insurance industry Experience (adjuster, broker or agent)- Working toward a CIP designation with the Insurance institute- 1-2 years claims adjusting experience, with current licensing in all Atlantic Provinces would be an asset- Experience with Guidewire ClaimCenter or other Guidewire insurance products- Excellent oral and written communication skills- A strong attention to detail & analytical skills- A drive to provide an exceptional customer experience- A willingness to work as part of a team to help the department achieve its larger operational goals- Genuine curiosity and inquisitive approach to making improvements to processes- Ability to work within and positively add to our organizational culture and values

What you’ll get:
- Compelling rewards package including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.- A vacation package starting at 4 weeks- Outstanding Career Development opportunities as part of the Aviva Canada- Paid professional development education toward Certified Insurance Professional designation- Corporate wellness programs to support our employees’ physical and mental health

Our work environment:
- A diverse, inclusive and vibrant team culture where you can thrive by bringing your whole self to work.- Regular social and team building events- Employee recognition program

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions. We’re also the best in the market at providing our customers with an online service so we want people who are passionate about digital customer experiences.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.


  • Auto Claims Advisor

    3 months ago


    Dartmouth, Canada Aviva Full time

    We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we would love...

  • Auto Claims Advisor

    2 months ago


    Dartmouth, Canada Aviva Full time

    We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Auto Claims Advisors – empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we would...


  • Dartmouth, Canada Aviva Full time

    Job SummaryAviva Canada is seeking a highly skilled Auto Claims Advisor to join our team. As a key member of our claims department, you will be responsible for guiding customers through the claims process, investigating auto collision claims, and addressing their needs.Key ResponsibilitiesInvestigate and resolve auto collision claims in a timely and...


  • Dartmouth, Canada Aviva Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our Auto Claims team as an Auto Claims Advisor. As a key member of our team, you will be responsible for guiding customers through the claims process, conducting investigations, and making decisions on the best course of action.**Key Responsibilities:**Investigate and...


  • Dartmouth, Canada Aviva Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our Auto Claims team as an Auto Claims Advisor. As a key member of our team, you will be responsible for guiding customers through the claims process, conducting investigations, and making decisions on the best course of action.**Key Responsibilities:**Investigate and...


  • Dartmouth, Canada Aviva Full time

    Join Aviva Canada, a leading entity in the property and casualty insurance sector, as we seek dedicated individuals for our Auto Claims team. We are looking for **Auto Claims Advisors** who are empathetic, driven, and focused on delivering exceptional customer service. If you thrive in a dynamic environment and possess a genuine desire to assist others while...

  • Claims Specialist II

    2 weeks ago


    Dartmouth, Canada Intact Full time

    At Intact, we're seeking a skilled Claims Representative II - Personal Lines Auto to join our team. As a key member of our claims department, you'll play a vital role in handling moderate to complex Auto Physical Damage Claims.Key Responsibilities:Handle moderate to complex Auto Physical Damage Claims, analyzing information and determining liability.Review...

  • Claims Specialist II

    2 weeks ago


    Dartmouth, Canada Intact Full time

    At Intact, we're seeking a skilled Claims Representative II - Personal Lines Auto to join our team. As a key member of our claims department, you'll play a vital role in handling moderate to complex Auto Physical Damage Claims.Key Responsibilities:Handle moderate to complex Auto Physical Damage Claims, analyzing information and determining liability.Review...

  • Claims Specialist II

    2 weeks ago


    Dartmouth, Canada Intact Full time

    At Intact, we're seeking a skilled Claims Representative II - Personal Lines Auto to join our team. As a key member of our claims department, you'll play a vital role in handling moderate to complex Auto Physical Damage Claims.Key Responsibilities:Handle moderate to complex Auto Physical Damage Claims, analyzing information and determining liability.Review...


  • Dartmouth, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative II to join our team in handling moderate to complex Auto Physical Damage Claims.As a Claims Representative II, you will be responsible for analyzing information, determining liability, and reviewing assessments of damages. You will also validate policy details, interview insureds and witnesses, and...


  • Dartmouth, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative II to join our team in handling moderate to complex Auto Physical Damage Claims.As a Claims Representative II, you will be responsible for analyzing information, determining liability, and reviewing assessments of damages. You will also validate policy details, interview insureds and witnesses, and...


  • Dartmouth, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative II to join our team in handling moderate to complex Auto Physical Damage Claims.As a Claims Representative II, you will be responsible for analyzing information, determining liability, and reviewing assessments of damages. You will also validate policy details, interview insureds and witnesses, and...

  • Claims advisor

    4 weeks ago


    Dartmouth, Canada Insight Global Full time

    BILINGUAL CLAIMS ADVISORS - Hybrid 2-3x/week in Dartmouth, Nova Scotia Perm - $56-60k/yr Must haves: Bilingual - French and English 2+ years of claims or customer service experience Experience working with both internal and external stakeholders Bilingual - French and English 2+ years of claims o


  • Dartmouth, Canada Intact Financial Corporation Full time

    Position OverviewAt Intact Financial Corporation, our workforce is central to our mission: assisting individuals, businesses, and communities to thrive during prosperous times and remain resilient during challenges. By becoming part of our organization, you will engage with a dedicated group of professionals who share this vision.Empowerment and GrowthWe...


  • Dartmouth, Canada Intact Financial Corporation Full time

    Position OverviewAt Intact Financial Corporation, our workforce is integral to our mission: assisting individuals, businesses, and communities to thrive during prosperous times and remain resilient during challenges. We foster an environment where our employees can flourish, supported by a diverse and passionate team of professionals.Empowerment and GrowthWe...


  • Dartmouth, Canada Intact Financial Corporation Full time

    Position OverviewAt Intact Financial Corporation, our mission revolves around supporting individuals, businesses, and communities during both prosperous and challenging times. Our dedicated team of professionals is committed to this purpose, fostering a culture of expertise and collaboration.Empowerment and GrowthWe prioritize your development and value your...


  • Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7231 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Claims Advisor I

    4 months ago


    Dartmouth, Canada TD Bank Full time

    **Claims Advisor I**: - 418277BR **Job Category - Primary** - Insurance **Work Location** - 168 Higney Avenue **Employment Type** - Regular **City** - Dartmouth **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Assurance fait partie du Groupe Banque...


  • Dartmouth, Canada Aviva Full time

    Join a leading name in the property and casualty insurance sector, Aviva Canada, as we seek dedicated individuals for the role of Auto Claims Advisor. Our Auto Claims team is searching for empathetic, driven, and customer-oriented professionals. If you thrive in a dynamic environment and possess a genuine desire to assist others while advancing your career,...


  • Dartmouth, Canada Aviva Full time

    Join a leading organization in the property and casualty insurance sector, Aviva Canada, as we seek dedicated individuals for the role of Auto Claims Advisor. Our Auto Claims team is looking for empathetic, driven, and customer-oriented professionals. If you thrive in a dynamic environment and possess a passion for assisting others while aiming for...