Bilingual Client Relations Coordinator
2 months ago
Become a vital member of our organization as a Bilingual Client Relations Coordinator, where you will be instrumental in managing established Lottery accounts while delivering outstanding service to our clients. Acting as a bridge between clients and our internal teams, your role will encompass overseeing projects from initial concept through to final delivery.
Key Responsibilities:
- Collaborate with internal departments to effectively manage client relationships and project workflows.
- Create customer specifications for lottery offerings and secure necessary client approvals.
- Maintain comprehensive project documentation and ensure projects are delivered on schedule.
- Participate in strategic planning and the development of innovative lottery products.
- Address client inquiries and facilitate internal communications in a timely manner.
- Work closely with internal teams to resolve issues and fulfill client requirements.
Qualifications:
- A Bachelor's degree in Business Administration, Marketing, or a related discipline.
- A minimum of 2 years of experience in Administration or Project Coordination.
- Proficiency in both English and French.
- Strong written and verbal communication abilities.
- Capability to manage multiple projects concurrently with a keen attention to detail.
- Proficient in the Microsoft Office Suite.
- Previous experience in the lottery sector is advantageous.
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