Bilingual Account Coordinator

4 weeks ago


Winnipeg, Manitoba, Canada Pollard Banknote Limited Full time

JOB TITLE BILINGUAL ACCOUNT COORDINATOR

POSITION TYPE FULL-TIME

As a Bilingual Account Coordinator at Pollard Banknote Limited, you will be responsible for assisting in managing several established Lottery accounts, and act as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.

Key Responsibilities:

  • Partner with the internal account team and assist in managing several clients and projects.
  • Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
  • Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
  • Participate in strategic planning and development alongside internal team through the creation of new ticket artwork and other specific lottery documentation.
  • Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
  • Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers' delivery requirements.

Requirements:

  • Post-Secondary education in Business Administration, Marketing, or other related fields.
  • 2+ years' experience in an Administrative or Project Coordination role.
  • Fluent in English and French.
  • Outstanding grammar, written and verbal communication skills.
  • Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
  • Highly proficient in the Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.
  • Previous lottery experience is an asset.


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