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Medical Office Coordinator

2 months ago

Windsor, Ontario, Canada Windsor Cardiac Centre Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Windsor Cardiac Centre. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Patient Interaction
    • Interview patients to obtain comprehensive case histories, taking note of medical history, symptoms, and treatment plans.
    • Establish rapport with patients, providing a warm and welcoming environment.
  • Scheduling and Coordination
    • Schedule and confirm appointments with patients, healthcare providers, and other stakeholders.
    • Coordinate with healthcare teams to ensure seamless communication and efficient patient care.
  • Administrative Tasks
    • Prepare and maintain accurate and confidential medical records, including patient files and correspondence.
    • Process insurance claims and other administrative tasks with precision and attention to detail.
  • Office Management
    • Order supplies and maintain inventory levels to ensure a well-stocked office.
    • Develop and implement office procedures and routines to optimize efficiency and productivity.
  • Communication and Reporting
    • Prepare and format medical reports, correspondence, and spreadsheets for review and approval.
    • Initiate and maintain confidential medical files and records, ensuring compliance with regulatory requirements.
Requirements
  • Education
    • Bachelor's degree in a related field, such as healthcare administration or business administration.
  • Experience
    • 2 years to less than 3 years of experience in a medical administrative role.
    • Permanent employment with a minimum of 40 hours per week.
    • Fluency in English as the primary language of communication.