Clinical Transcription Specialist

We are seeking a highly skilled Clinical Transcription Specialist to join our team at the BC Centre for Disease Control. As a key member of our team, you will be responsible for collecting and maintaining a Provincial Registry of active communicable disease cases, performing medical transcription, and abstracting information and diagnoses from client information for coding in database required for provincial Clinical Prevention Services annual reporting.

• Collect and maintain a Provincial Registry of active communicable disease cases by reviewing active cases to determine and identify completeness, inconsistencies and accuracy of information.
• Perform medical transcription through methods such as transcribing physician dictations, which can include consultations, follow-up reports, admission-discharge summaries and pathology reports for inclusion in client's records, forwarding reports to author for review and signature and distributing reports.
• Abstract information and diagnoses from client information for coding in database required for provincial Clinical Prevention Services annual reporting.
• Advise others regarding guidelines to reporting active and preventative cases.
• Assist with client intake by performing duties such as obtaining information, completing documentation required for admission, liaising with information sources to obtain additional client information, and summarizing information for physician and health care providers.
• Review and track contacts related to active communicable disease cases. Identify inconsistencies and missing information and routes files to appropriate person to request, review or clarify.
• Provide nominal and non-nominal statistical information regarding active and preventative treatment clients when requested by approved outside individuals, agencies and organizations under the appropriate Freedom of Information policy.
• Perform record management duties such as setting up and maintaining numeric, alphabetical, and subject filing systems, indexing files, and materials to be filed and conducting file searches for requested information.
• Reply to routine correspondence and formulate a reply to others.
• Perform general record management duties such as assembling files, screening for accuracy, assigning file numbers, preparing files folders and filing and distributing documents and files. Conduct file searches for requested information. Refer problems to appropriate person.
• Perform data entry functions and general word processing duties such as inputting client information into relevant computerized systems, maintaining relevant registers, assigning file numbers updating manuals, and preparing medical, legal, and other reports, charts, tables, letters, presentation material and newsletters from rough draft and general instruction typing designated material from dictation tapes and/or a computerized dictation system and/or recording devices, using software applications such as word processing, spreadsheets, graphics, and databases.
• Receive, sort and distribute incoming and outgoing mail, faxes, internal correspondence and courier documents. Sign for receipt of packages and shipments.

• Post secondary graduation from a recognized health information program.
• One (1) year recent related experience or an equivalent combination of education, training and experience.
• Understanding of department terminology such as medical, scientific, research or information technology.
• Computer literacy with software programs such as databases, word-processing, spreadsheets, browsers and electronic mail.
• Demonstrated problem solving, customer service, sound judgment, organization and strong interpersonal skills.
• Ability to type 50 words per minute.
• Demonstrated ability to interact with BCCDC staff, university faculty, health officials, contractors and the general public.
• A high degree of accuracy, attention to detail and capable of independent error checking.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to prioritize projects with deadlines.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

• Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC's largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC. BCCDC is part of the Provincial Health Services Authority (PHSA). The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: https://www.phsa.ca

PHSA and BCCDC is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanya.kula@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.