Container Dispatcher

4 days ago

Montreal, Quebec, Canada Andy Transport Full time

About Andy Transport

We are a leading provider of transportation and logistics solutions, with a strong presence in North America and Europe. Our team of experts is dedicated to delivering exceptional service and tailored solutions to our clients.

Job Summary

We are seeking a highly skilled Container Dispatcher to join our team. As a key member of our Container/Intermodal Division, you will be responsible for managing container dispatching operations, ensuring efficient and timely container movements for our valued clients.

Key Responsibilities

  • Act as a primary point of contact for a designated portfolio of customers, ensuring efficient and timely container movements that meet their specific needs.
  • Negotiate, book, and coordinate container movements, including managing the dispatching of container trucks for optimal scheduling and delivery.
  • Collaborate closely with the Operations team to ensure seamless execution of container dispatch, addressing any operational challenges that may arise.
  • Ensure proper documentation and customs paperwork for containerized cargo, including port procedures (Port of Montreal), complying with all relevant regulations and requirements.
  • Provide comprehensive and satisfactory responses to customer inquiries related to container dispatch, resolving any issues or concerns promptly and effectively.
  • Continuously strive to achieve the highest level of dispatch efficiency and promptly address any container/intermodal-related issues that may impact delivery timelines.

Requirements

  • Minimum of 1 year's experience as a Container/Intermodal Dispatcher.
  • Familiarity with TMW (Transportation Management System) considered an asset.
  • Exceptional written and verbal communication skills in English and French, enabling effective communication with customers and internal teams.
  • Capable of working autonomously as well as collaboratively within a team to achieve shared dispatch goals and targets.
  • Proficiency in MS Office applications, including Excel, Word, and Outlook.
  • High school diploma or equivalent qualification.
  • Experience working in the Port of Montreal and familiarity with CN yard operations is highly desirable.

What We Offer

As a permanent member of our team, you can expect:

  • Competitive salary and flexible work arrangements.
  • Benefits package, including virtual healthcare.
  • Access to tools and resources for physical and mental health, embracing change, and connecting with colleagues.
  • Engage in inclusive employee-led networks for education, inspiration, amplifying voices, building relationships, and development opportunities.
  • Contribute to the community through a unique Community Impact program aligned with your interests.

We Are an Equal Opportunity Employer

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

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