Container/Intermodal Dispatcher

4 weeks ago

Montreal, Quebec, Canada Andy Transport Full time

About Andy Transport

Andy Transport is a leading provider of transportation, logistics, warehousing, and fleet management solutions. With extensive experience in both Europe and North America, we are dedicated to helping our clients achieve their operational goals and maximize profitability. Our integrated services are designed to streamline operations and deliver exceptional value to our customers.

About the Role

We are seeking a skilled and motivated Container/Intermodal Dispatcher to join our growing team. In this role, you will be responsible for managing all aspects of container dispatch within our Container/Intermodal Division. You will work closely with our Operations team to ensure efficient and timely container movements for our valued clients.

Your Responsibilities:

  • Act as the primary point of contact for a designated portfolio of customers, ensuring their container movement needs are met efficiently and promptly.
  • Negotiate, book, and coordinate container movements, including managing the dispatching of container trucks for optimal scheduling and delivery.
  • Collaborate closely with the Operations team to ensure seamless container dispatch execution and address any operational challenges.
  • Ensure proper documentation and customs paperwork for containerized cargo, adhering to all relevant regulations and requirements.
  • Provide comprehensive and satisfactory responses to customer inquiries related to container dispatch, resolving any issues or concerns promptly and effectively.
  • Continuously strive to achieve the highest level of dispatch efficiency and address any container/intermodal-related issues that may impact delivery timelines.
  • Take on various assignments to contribute to the smooth operation of the Container/Intermodal team.

Your Qualifications:

  • Minimum of 1 year's experience as a Container/Intermodal Dispatcher.
  • Familiarity with TMW (Transportation Management System) is an asset.
  • Exceptional written and verbal communication skills in English and French.
  • Ability to work both independently and collaboratively within a team to achieve shared dispatch goals.
  • Proficiency in MS Office applications, including Excel, Word, and Outlook.
  • High school diploma or equivalent qualification.
  • Experience working in the Port of Montreal and familiarity with CN yard operations is highly desirable.

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