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Administrative Coordinator

2 months ago

Montreal, Quebec, Canada Innomar Strategies Full time

About Our Team

At Innomar Strategies, we are united in our responsibility to create healthier futures. Our team members are at the heart of everything we do, and every person here is essential to us being able to deliver on that purpose.

What You Will Be Doing

This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future bilingual opportunities. Please note that only those who qualify will be contacted.

Key Responsibilities

  • Create and maintain accurate and up-to-date patient records in our Customer Relationship Management (CRM) system.
  • Execute administrative tasks critical to the progression of patients through our Program.
  • Ensure data integrity and accuracy.
  • Act as a liaison between team members to facilitate communication and collaboration.
  • Handle incoming and outgoing faxes in a timely and efficient manner.
  • Organize work schedule to complement working hours in multiple time zones.
  • Label and attach documents to the CRM system.
  • Ability to cover various shifts and adapt to changing priorities.
  • Perform ad hoc duties as assigned.

Requirements

  • Excellent computer skills and proficiency in Microsoft Office.
  • Minimum 2 years of experience in a similar administrative or data entry role.
  • Experience with SalesForce software or a CRM system is an asset.
  • Experience with faxing software (MyFax or Right Fax) is an asset.
  • High School Diploma or Post-Secondary schooling preferred.
  • Technical vocational training or equivalent combination of experience and education.
  • 2 years of directly related experience.
  • Knowledge of medical terminology is an asset.
  • Ability to work autonomously and provide assistance to team members during periods of increased workload.
  • Ability to recognize and question abnormal data and escalate if necessary.
  • Ability to foresee and adjust scheduling and workload.
  • Strong analytical skills and effective interpersonal and leadership skills.
  • Effective organizational skills, attention to detail, and ability to consistently meet deadlines.
  • Excellent problem-solving skills and ability to resolve issues effectively and efficiently.
  • Knowledge of Microsoft Word, Excel, PowerPoint, and other Office Programs.
  • Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces.

What We Offer

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

Professional Development

We also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Schedule

Full-time position