Store Operations Manager

3 days ago


Oakville, Ontario, Canada H & M Hennes & Mauritz Gruppe Full time
Job Summary

The Store Manager is responsible for driving sales and profit growth in the store by setting and achieving sales and profit goals. This involves creating a plan to deliver exceptional customer experiences, ensuring the store team is equipped to meet customer needs, and working with the Area Sales Manager to achieve business objectives.

Key Responsibilities
  • Develop and implement sales and profit strategies to drive business growth
  • Lead and manage the store team to ensure excellent customer service and sales performance
  • Monitor and analyze sales and profit KPIs to identify areas for improvement
  • Collaborate with the Area Sales Manager to achieve business objectives and implement company-wide initiatives
  • Ensure store operations are running smoothly and efficiently, including scheduling, inventory management, and visual merchandising
Requirements
  • 2-3+ years of transferable experience in a retail management role
  • Strong leadership and management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to analyze data and make informed business decisions
  • Flexibility to work a variety of shifts, including evenings and weekends
What We Offer
  • A dynamic and team-driven work environment
  • Endless growth and development opportunities
  • A competitive salary and benefits package
  • A discount on H&M Group brands

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