Tools Support Specialist
2 days ago
**Job Summary**
Cloud Chamber is seeking a highly organized and proactive Tools Support Specialist to join our development team. As a key member of our team, you will provide first-line support to our programming departments, working closely with our Lead Tools Programmer to ensure the smooth operation of our internal tooling.
**Key Responsibilities**
- Provide technical support to programmers, resolving issues and ensuring minimal downtime.
- Assist in implementing automated acceptance and validation tests to ensure the quality of our tools.
- Collaborate with peers across the globe to develop and maintain processes that provide effective and stable tools.
- Establish and communicate data validation rules to ensure data integrity.
- Assist in cleaning and maintaining content data to ensure project success.
- Perform other related tasks as assigned by the Lead Tools Programmer.
**Requirements**
- Bachelor of Science in Computer Science or a related field, or equivalent experience.
- Basic understanding of scripting languages, such as Python.
- Basic understanding of C++ and/or C#.
- Experience in creating structure and rigor to processes.
- Ability to work autonomously with a high degree of resourcefulness.
- Ability to focus and manage competing priorities.
- Ability to exercise good judgment and decision making.
- Advanced knowledge of computers, including operating systems, virtual machines, and cloud computing.
- Ability to read and understand log files and crash dumps.
- Experience in debugging applications.
- Ability to take direction well and work collaboratively with a diverse group of personalities.
- Strong organizational and communication skills, with a critical eye for detail.
- Self-motivated, curious, and collaborative mindset.
**Nice to Have**
- Knowledge of Unreal Engine.
- Basic knowledge of databases and networks.
- Familiarity with Source Control Management software.
- Knowledge of test automation practices and software.
- Understanding of continuous delivery pipelines and production tools.
**About Cloud Chamber**
Cloud Chamber is a collaborative team of inspired minds who create games together. We strive to make unique, entertaining, and thoughtful game experiences that engage the world. We believe in the beauty and strength of diversity, in both the makeup of the studio and the nature of our thinking. Our focus on open communication and overall well-being allows each of us to strive for excellence in our work, and happiness in our lives.
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