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Technical Support Specialist

3 months ago

Montreal, Quebec, Canada 2K Full time

Tools Support Specialist at 2K

2K is on the lookout for a detail-oriented and proactive Tools Support Specialist to become a vital member of our development team. Acting as the primary contact for all internal tooling at 2K, you will play a crucial role in assisting our programming teams under the guidance of our Lead Tools Programmer.

Key Responsibilities:

  • Assist programmers in troubleshooting and resolving issues
  • Support the implementation of basic automated acceptance and validation tests
  • Develop and maintain comprehensive test documentation
  • Collaborate and coordinate with colleagues across various locations
  • Establish and communicate data validation protocols
  • Maintain and enhance effective and reliable tools
  • Perform additional assigned duties as required

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science or a related field
  • Fundamental understanding of a scripting language, such as Python
  • Experience in creating structure and rigor in processes
  • Ability to work independently and prioritize multiple tasks
  • Advanced computer skills and debugging capabilities
  • Excellent organizational and communication abilities
  • Self-driven, inquisitive, and collaborative mindset
  • Adaptable and team-oriented attitude
  • Commitment to upholding 2K's core values

Preferred Qualifications:

  • Familiarity with Unreal Engine
  • Basic understanding of databases and networking concepts
  • Experience with Source Control Management tools
  • Knowledge of test automation methodologies and software
  • Understanding of build systems and production tools

About 2K:

At 2K, we pride ourselves on being a collaborative team dedicated to crafting unique and immersive gaming experiences. Our commitment to diversity and open communication empowers us to strive for excellence in our work and fulfillment in our lives. We are passionate about creating engaging worlds that resonate with players.

If you are enthusiastic about contributing to our mission, we look forward to the opportunity to work together in delivering exceptional gaming experiences.