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Program Coordinator

3 months ago

Markham, Ontario, Canada Accoravillage Full time

About Accoravillage

As a leading provider in the hospitality sector, Accoravillage has been delivering comprehensive solutions to enhance guest experiences for over a decade. We specialize in optimizing resource management and operational efficiency, ensuring that our clients can focus on delivering exceptional service. Our commitment to fostering strong partnerships and promoting teamwork is at the core of our operations. For more information about Accoravillage, please visit our website.

Our Mission

We strive to empower our clients with reliable expertise in hospitality management, enabling them to enhance their offerings and improve sustainability practices.

Position Summary

We are seeking a dynamic Program Coordinator to lead our Project Management Office (PMO). The ideal candidate will possess strong leadership and organizational skills, ready to contribute to our expanding business landscape. This role involves overseeing various business initiatives and technology projects while managing relationships between our operational teams and external partners.

Responsibilities:

  1. Manage the daily operations of the Project Management Office (PMO) and oversee project intake requests. Plan, coordinate, monitor, and implement both technical and non-technical business programs to achieve organizational objectives.
  2. Establish and refine project/program management best practices, processes, and policies to ensure alignment with corporate strategies and goals.
  3. Lead transformational projects, including system upgrades and strategic initiatives aimed at market expansion.
  4. Collaborate closely with teams utilizing hybrid methodologies (Agile/Waterfall), supporting project execution and sprint activities.
  5. Ensure the efficiency of critical project management processes, including planning, scheduling, budgeting, risk assessment, and execution plans.
  6. Support team members and external resources to guarantee that all projects within the PMO are delivered on time, within scope, and to quality standards.
  7. Liaise with IT infrastructure to capture requirements, manage projects, and provide visibility into tasks while ensuring thorough understanding of project needs.
  8. Identify project team members and clarify their roles and responsibilities.
  9. Assist in standardizing organizational processes to enhance efficiency in project and initiative intake.
  10. Monitor project performance to evaluate the successful achievement of both short-term and long-term goals.
  11. Prepare and present progress reports, presentations, and business cases to various stakeholders, including senior management.
  12. Contribute significantly to the development of the IT roadmap and investment strategy.

Qualifications:

  1. Project Management Professional (PMP) certification is preferred.
  2. A minimum of 3 years of proven project management experience is required.
  3. A degree from a recognized institution in a quantitative field (Mathematics, Engineering, Physics, etc.) is preferred.
  4. Familiarity with Agile methodologies and practices is advantageous.
  5. Proficient in Microsoft Office, particularly MS Excel and MS Project.
  6. Knowledge of Azure DevOps or Jira is a plus.
  7. Extensive understanding of project management standards, processes, and guidelines.
  8. Demonstrated ability to manage project budgets and timelines effectively.
  9. Strong analytical, problem-solving, and time management skills are essential.
  10. Excellent verbal and written communication skills, with the ability to present to senior leaders.
  11. Experience in managing or delivering IT projects within outsourced environments is beneficial.

Accoravillage is committed to an inclusive recruitment process and welcomes applicants with disabilities. Accommodations will be made available upon request to support accessibility needs.