Technical Support Manager

2 months ago

Woodstock, Ontario, Canada Forvan Technology Services Full time
Job Title: Technical Support Supervisor

We are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems and networks
  • Supervise and train junior technical support staff
  • Develop and implement technical support procedures and policies
  • Collaborate with other departments to ensure seamless technical support
Requirements:
  • 5+ years of experience in technical support
  • Strong knowledge of computer systems and networks
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Supervisory experience preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and experienced technical support professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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