Technical Support Manager

2 months ago


Woodstock, Ontario, Canada Forvan Technology Services Full time
Job Title: Head of Technical Support

We are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services.

About the Role:

The Head of Technical Support will be responsible for leading our technical support team, providing expert guidance and support to our clients, and ensuring the delivery of high-quality technical services.

Key Responsibilities:
  • Lead and manage a team of technical support analysts to ensure timely and effective resolution of technical issues.
  • Develop and implement technical support processes and procedures to improve efficiency and quality.
  • Provide technical guidance and support to clients, including troubleshooting, problem-solving, and training.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with industry trends and technologies to ensure our technical support services remain current and effective.
Requirements:
  • 5+ years of experience in technical support or a related field.
  • Proven leadership and management skills.
  • Excellent technical skills, including ITIL, mainframe, iOS, MAC, Unix, and other relevant technologies.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorJob Summary:We are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and supervising a team of technical support...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorJob Summary:We are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and supervising a team of technical support...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    {"h2": "Job Summary"} Forvan Technology Services is seeking a highly skilled Technical Support Supervisor to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our clients, troubleshooting complex technical issues, and supervising a team of technical support analysts. Key...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Head of Technical SupportJob Summary:We are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services. The successful candidate will be responsible for leading our technical support team and ensuring that our clients receive exceptional service and support.Key Responsibilities:Lead and manage...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Head of Technical SupportJob Summary:We are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services. The successful candidate will be responsible for leading our technical support team and ensuring that our clients receive exceptional service and support.Key Responsibilities:Lead and manage...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support DirectorWe are seeking a highly skilled Technical Support Director to join our team at Forvan Technology Services.Job Summary:The Technical Support Director will be responsible for leading our technical support team, providing expert guidance and support to our clients, and ensuring the delivery of high-quality technical...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support DirectorWe are seeking a highly skilled Technical Support Director to join our team at Forvan Technology Services.Job Summary:The Technical Support Director will be responsible for leading our technical support team, providing expert guidance and support to our clients, and ensuring the delivery of high-quality technical...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Head of Technical SupportJob Summary: We are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services. The successful candidate will be responsible for leading our technical support team and providing expert technical guidance to our customers.Key Responsibilities:Lead a team of technical...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support DirectorWe are seeking a highly skilled Technical Support Director to join our team at Forvan Technology Services.Job Summary:The Technical Support Director will be responsible for leading our technical support team, providing expert guidance and support to our clients, and ensuring the delivery of high-quality technical...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support DirectorWe are seeking a highly skilled Technical Support Director to join our team at Forvan Technology Services.Job Summary:The Technical Support Director will be responsible for leading our technical support team, providing expert guidance and support to our clients, and ensuring the delivery of high-quality technical...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. The successful candidate will be responsible for leading a team of technical support analysts and providing expert technical support to our clients.Key ResponsibilitiesLead a team of technical support analysts to ensure timely and effective...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Head of Technical SupportWe are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services.Job Summary:The Head of Technical Support will be responsible for leading our technical support team, providing expert technical guidance and support to our clients, and ensuring the delivery of...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Head of Technical SupportWe are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services.Job Summary:The Head of Technical Support will be responsible for leading our technical support team, providing expert technical guidance and support to our clients, and ensuring the delivery of...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. As a Technical Support Supervisor, you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are running smoothly.Key Responsibilities:Provide...