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Forensic Social Work Assistant, Social Services Coordinator
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Social Services Support Specialist to join our team at PHSA. As a key member of our Forensic Mental Health department, you will provide administrative support to our social work team, ensuring the smooth operation of our programs and services.
Key Responsibilities
- Provide clerical support to the social work department, including gathering and maintaining patient records, scheduling appointments, and preparing reports.
- Liaise with interdisciplinary teams to provide program-related information and represent the assigned program at meetings as required.
- Prepare and mail packages containing consent forms and questionnaires to internal and external partners, and monitor the return of these documents.
- Collect and enter data into computerized systems, ensuring data is up-to-date and accurate.
- Set up and maintain patient and administrative filing systems, adhering to policies and procedures designed to protect confidentiality.
- Upload patient paperwork into the database and monitor and request missing documents from clinical staff.
- Provide administrative duties as required, including answering phone calls, emails, and general inquiries from hospital and community.
Requirements
- Completion of a recognized Social Service Worker or Social Service Diploma Program, or an equivalent combination of education, training, and experience.
- General knowledge of social work, mental health, and substance services.
- Ability to relate well with others and work effectively in a multidisciplinary team.
- Excellent communication and organizational skills.
- Ability to adjust to new or unexpected events, problem-solve, and effectively deal with conflict situations.
- Physical ability to carry out the duties of the position.
- Knowledge of medical terminology.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
What We Offer
- A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
- Access to professional development opportunities, including in-house training programs and courses.
- A remote work-friendly environment, with flexible work options available.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
About PHSA
PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services with the BC health authorities. Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.
Equity and Inclusion
PHSA is committed to equity in our hiring and employment practices. We invite applications and enquiries from all people, particularly those belonging to historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support.
