Business Process Manager
2 weeks ago
Canadian Blood Services is seeking a highly skilled Manager, Business Processes and Controls to join our dynamic Organ and Tissue Donation and Transplantation team.
The Organ and Tissue Donation and Transplantation (OTDT) team collaborates with partners and stakeholders to develop and strengthen the foundational elements that contribute to a high-performing organ and tissue donation and transplantation system. This includes developing and operating registries to support the sharing of solid organs for transplant within and across provincial boundaries.
Key Responsibilities- Lead and manage all OTDT program activities that implement Canadian Blood Services' Quality Management System manual, ensuring effective meeting of user, business, and regulatory requirements.
- Manage, supervise, and evaluate activities that continuously improve the OTDT program's implementation of Canadian Blood Services' quality management system manual.
- Provide subject matter expertise on the management and control of business processes not governed by Canadian Blood Services' Quality Management System manual.
- Evaluate existing business processes, determine, and outline business process improvements, manage, or advise on their implementation and management.
- Conduct periodic reviews of the OTDT program's business processes and controls to ensure performance against requirements and expectations are monitored, reported, and acted upon.
- Completion of a post-secondary level education in a relevant discipline from a recognized academic institution.
- Minimum of 7 to 8 years of relevant experience.
- Certificate of quality assurance is an asset.
- Training in project management is an asset.
- Experience managing project teams.
- Knowledge of organ and tissue donation and transplantation in Canada will be considered an asset.
- 4 weeks' vacation.
- Annual performance award up to 10%.
- Comprehensive group health, dental, and vision benefits for you and your family.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
You may be expected to travel a couple of times per year, and as required.
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