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Lead Consultant, Learning Development
3 months ago
About Us
At Intact, our workforce is central to our mission: empowering individuals, organizations, and communities to thrive during both prosperous and challenging times. We are committed to fostering an environment where diversity is celebrated, and every employee is encouraged to grow and develop their unique talents.
Our flexible work model strikes a balance between remote work and meaningful face-to-face interactions, enhancing collaboration and team spirit.
Position Overview
We are seeking a dedicated professional to join our HR Corporate Learning and Development team as a Senior Learning Consultant. This role is ideal for individuals who are enthusiastic about nurturing talent and facilitating growth.
As a Senior Learning Consultant, you will be responsible for delivering a comprehensive learning experience, overseeing the entire program lifecycle from initial consultation and facilitation to post-session support, including management of the Contact Learning system and processes. This position will play a vital role in the development of Intact's leaders and employees, as well as our business development and brokerage channels.
We are looking for two candidates who possess a positive attitude, meticulous attention to detail, and a strong work ethic. One position will focus on program delivery in English, while the other will concentrate on French language program delivery. This role is particularly suited for a passionate Learning and Development professional with a background in Human Resources.
The successful candidates will report to the Learning and Development Manager, Program Management and Learner Experience, and will be required to travel regularly to various locations.
Key Responsibilities:
- Facilitate both virtual and in-person workshops
- Manage tasks throughout the entire facilitation cycle, including Workday Learning administration
- Consult with learners, business units, and HR partners to conduct needs assessments and gap analyses, providing tailored learning solutions and post-session support
- Create a safe and effective learning environment through proactive engagement before, during, and after training sessions
- Continuously enhance skills and knowledge to align with current learning needs and organizational priorities
- Review and incorporate feedback from learning data to improve the quality of the learning experience
- Maintain and update Workday Learning, including program creation and management tasks
- Ensure learners have timely access to necessary learning materials
- Provide comprehensive technical support and consulting for Workday Learning
- Collaborate with the National team to implement learning priorities and achieve L&D objectives
- Act as an ambassador for the Learning and Development Team, promoting Intact as a leading employer
- Perform additional duties as required
Qualifications:
- Educational background in Adult Education, Human Resources, or a related field
- Over 10 years of experience in leadership consulting, coaching, or a similar role
- Bilingualism in French and English is required for candidates located in Quebec, due to regular interactions with English-speaking colleagues
- Ability to challenge conventional approaches to deliver a top-tier learning experience
- Commitment to a continuous learning mindset that is energetic, innovative, and adaptable
- Experience in conducting learning needs analyses to support leadership facilitation and business strategy
- Strong multitasking abilities and capacity to meet individual and team deadlines in a fast-paced, dynamic environment
- Maintain confidentiality and handle sensitive situations with discretion and urgency
- Technical proficiency in Microsoft Office Suite and Workday is preferred
- Willingness to adjust working hours and travel frequently on short notice
What We Offer:
- A competitive financial rewards program recognizing your achievements
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased
- An extensive flexible pension and benefits package, including access to virtual healthcare
- Flexible work arrangements to support work-life balance
- Opportunity to purchase up to 5 additional days off each year
- An annual wellness account promoting an active and healthy lifestyle
- Access to resources supporting physical and mental health, fostering connections with colleagues
- A dynamic workplace learning ecosystem featuring learning journeys and interactive online content
- Inclusive employee-led networks for education, inspiration, and development opportunities
- Supportive leaders and colleagues dedicated to your growth
- A Community Impact program, allowing you to contribute uniquely to your community
Equal Opportunity Employer
At Intact, we value diversity and strive to create an inclusive and accessible workplace where all individuals feel valued, respected, and heard.
If you require specific adjustments to make the recruitment process more accessible, please inform us when we reach out about a job opportunity. We will work with you to accommodate your needs.
Internal Candidates: If you are an employee of Intact or belairdirect, please apply for this role through Contact People.
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