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Medical Clinic Front Desk Associate

2 months ago


Ottawa, Ontario, Canada Ottawa Inner City Health Full time

Ottawa Inner City Health is seeking a Part-Time Clinic Receptionist for the Dymon Health Clinic. The ideal candidate will be responsible for managing the flow of patients into the primary care clinic, advising clients of approximate wait times, and informing clinic staff when a client's condition changes in the waiting area.

The Receptionist will also perform various administrative duties to ensure the smooth and efficient operations of the clinic, including:

  • Client records management and data entry
  • Word processing, photocopying, faxing, and shredding
  • Receiving and distributing mail and courier packages
  • Tracking office inventory

The ideal candidate will have:

  • Completed a medical office receptionist or related diploma program
  • Previous reception experience in a not-for-profit or experience working with a disadvantaged population is an asset
  • Good people skills, must be open, non-judgmental, and willing to learn
  • Strong verbal and written communication skills
  • A strong client service ethic to respond to diversity and support the vision and mission of OICH and the Ottawa Mission
  • Ability to be assertive without being aggressive with clients and work effectively as a member of an interdisciplinary team
  • Have up-to-date vaccinations

This Part-Time role will include a mix of 2 weekday shifts and alternating weekend shifts.

Ottawa Inner City Health welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.