Food and Beverage Supervisor

2 months ago

Sun Peaks, British Columbia, Canada Sun Peaks Grand Hotel & Conference Centre Full time
Restaurant Operations Manager at Sun Peaks Grand Hotel & Conference Centre

We are seeking a seasoned Restaurant Operations Manager to join our team at Sun Peaks Grand Hotel & Conference Centre. As a successful candidate for this role, you should be a great communicator, passionate about food, drinks, and providing excellent service. You will be responsible for managing the front-of-house team, collaborating with the culinary team to ensure exceptional guest experiences, and assisting the Restaurant Manager with various operational tasks.

Key Responsibilities:

Service/Operations:

  • Manage Food & Beverage operations ensuring professional execution of established service standards
  • Identify opportunities to enhance processes for a better guest experience

Guest Experience:

  • Oversee guest interactions according to service standards
  • Build customer loyalty and encourage individual connections

Team Commitment & Collaboration:

  • Provide training and coaching for F&B team members
  • Conduct performance reviews and identify growth opportunities
  • Promote trust, respect, and cooperation among team members

Requirements:

  • Minimum three years of F&B experience, with supervisory experience preferred
  • Certifications in Serving it Right and Food Safe
  • Proficiency in computer systems such as Micros POS
  • Passion for exceptional guest service and team motivation
  • Excellent communication, problem-solving, and leadership skills

What We Offer:

Sun Peaks Grand Hotel & Conference Centre offers a rewarding work environment with opportunities for growth and learning. We value employee wellbeing and provide exceptional guest experiences. Enjoy a range of benefits including seasonal passes, vacation entitlement, wellness components, professional development, dining and retail discounts, and more.

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