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Senior Learning Consultant

2 months ago

Old Toronto, Ontario, Canada Intact Full time

About the Role

We are seeking a highly skilled Senior Learning Consultant to join our HR Corporate Learning and Development team at Intact. As a key member of our team, you will be responsible for providing an exceptional learning experience that focuses on full program service delivery from initial consultation and facilitation through to post-session support.

Key Responsibilities

  • Facilitate virtual and in-person workshops to deliver high-quality learning experiences
  • Execute tasks related to the full cycle of facilitation, including Workday Learning administration
  • Consult with learners, business units, and HR partners to complete needs assessments and gap analyses to provide relevant learning solutions and auxiliary post-session support
  • Create a safe and effective learning environment through actions before, during, and after training
  • Continually upgrade skills and knowledge to support current learning needs and align with organizational priorities
  • Review and integrate feedback from learning data to maintain and enhance the quality of the learning experience
  • Update Workday Learning (program creation and management, such as updates, closing unused courses, attendance, workshop change requests, etc.)
  • Ensure learners have timely access to learning materials (prerequisites, post-work, course journals, etc.)
  • Provide comprehensive technical support and consulting for Workday Learning
  • Collaborate with the National team to implement learning priorities to accomplish L&D objectives
  • Act as an ambassador for the Learning and Development Team while promoting Intact as a Canadian Top Employer
  • Perform other duties as required

Requirements

  • Education background in Adult Education, Human Resources, or a related discipline
  • 10+ years of leadership consulting, coaching, or equivalent experience
  • For candidates located in Quebec, bilingualism in French and English is required, considering the necessity to interact on a regular basis with English-speaking colleagues across the country
  • Ability to challenge the status quo to facilitate a best-in-class learning experience
  • Commitment to a continuous learning mindset that is energetic, innovative, and versatile
  • Experience in learning needs analysis to support leadership facilitation and business strategy
  • Ability to multi-task and meet multiple individual and team deadlines in a fast-paced, dynamic work environment with changing priorities
  • Discretion in upholding confidentiality and managing sensitive situations with tact and urgency
  • Technical aptitude in the Microsoft Office Suite and Workday is preferred
  • Flexibility to adjust working hours and travel regularly on short notice

What We Offer

As a permanent member of our team, you can expect a comprehensive compensation package, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, and flexible work arrangements. You will also have access to a dynamic workplace learning ecosystem, inclusive employee-led networks, and a Community Impact program.

We Are an Equal Opportunity Employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.