Service Writer

1 week ago


Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time

Company Overview: Canada West Harvest Centre Inc. is a leading provider of agricultural solutions.

Job Summary:

The Service Writer is a key member of our team, responsible for managing work orders and warranty claims. This role requires strong administrative skills and attention to detail.

Key Responsibilities:

  • Process work order claims accurately and efficiently
  • Review technician time and work orders to ensure accuracy and completeness
  • Authorize warranty claims and submit warranty work orders
  • Analyze and resubmit denied claims to ensure customer satisfaction
  • Handle Claim Discrepancy Reports (CDRs) in a timely and professional manner

Requirements:

  • High school diploma or equivalent required
  • 5+ years' experience in a related field desired
  • Excellent customer service skills and ability to work with customers
  • Strong attention to detail and organizational skills
  • Ability to multi-task and prioritize tasks effectively
  • Working knowledge of agricultural machinery a plus
  • Farm background highly desirable
  • Valid driver's license required

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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