Service Writer

8 months ago

Saskatoon, Canada Rocky Mountain Equipment Full time

**JOB TITLE**:Service Writer

**POSITION TYPE**:Permanent, Full-Time

**BRANCH**:Saskatoon, SK

**REPORTING TO**:Service Manager

The **Service Writer** helps keep everything in line in the service department —things would go awry without them. From scheduling work orders to connecting with customers and technicians to get the work done, the service department runs smoothly because of this critical role. If process-driven, efficient and organized describe how you like to work, the Service Writer position is for you. It doesn’t stop there—Hammer Equipment Calgary is committed to offering comprehensive training, support and career development to our employees to assist them with their career goals.

**Job Duties and Responsibilities Include**:

- Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently
- Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation, and warranty appeals
- Keep accurate records of customer surveys
- Work with Service Manager on day-to-day operations of the service department
- Employee must adhere to all Occupational Health and Safety Standards— Hammer Equipment Calgary is committed to the protection and wellness of its employees

**Job Requirements and Qualifications Include**:

- High school diploma
- Excellent computer skills including Microsoft Word, Excel, and other software
- Exceptional customer service skills and communication skills
- Administrative duties
- Technical Knowledge of agriculture and/or construction equipment is an asset
- Previous warranty administration experience with LuiGong, Kobelco, Gehl, BTI
- Previous Service Writer experience within an agricultural, construction, automotive or other heavy equipment shop is an asset

We offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days—six paid personal days for all employees each year.

  • Service Writer

    2 months ago

    Saskatoon, Canada Canadian Tire, Confederation Full time

    Canadian Tire West, Confederation Drive, Saskatoon is currently looking for a Service Writer. If you are seeking work in the automotive industry and love to interact with people, then we would like to see you as soon as possible. The Automotive Service Writer communicates directly with customers and transfer their needs to a work order. This role is the link...

  • Service Writer

    6 months ago

    Saskatoon, Canada Fort Garry Industries Full time

    Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team...

  • Service Writer

    6 months ago

    Saskatoon, Canada Flaman Group of Companies Full time

    **Job Overview**: We are seeking a - **_Service Writer_** to join our team and play a vital role in ensuring smooth operations in our service department. The Service Writer will act as a liaison between customers and our service technicians, providing excellent customer service and maintaining accurate records.**Key Responsibilities**: - ** Customer...

  • Service Writer

    7 months ago

    Saskatoon, Canada Flaman Group of Companies Full time

    **Job Overview**: We are seeking a **_Service Writer_** to join our team and play a vital role in ensuring smooth operations in our service department. The Service Writer will act as a liaison between customers and our service technicians, providing excellent customer service and maintaining accurate records.**Key Responsibilities**: - ** Customer...

  • Service Writer

    7 months ago

    Saskatoon, Canada Flaman Group of Companies Full time

    We are seeking a customer focused individual to join our hardworking team in **_Saskatoon_**_, SK _**as a**_ Service Writer. _**This individual will be responsible for administration tasks with the service department warranty management, customer service and reception. **Why Flaman?** - Can provide you with a dynamic and rewarding career opportunity. - Our...

  • Parts Specialist

    1 month ago

    Saskatoon, Canada Haga HD Mechanics Ltd. Full time

    **Job Summary** **Responsibilities** - Daily accurate review of time cards and work orders - Daily accurate parts entry into service software and expense software - Assist technicians in locating parts and processing orders efficiently. - Utilize parts knowledge to recommend appropriate parts for equipment models. - Engage in upselling opportunities to...

  • Service Writer

    3 weeks ago

    Saskatoon, Canada Brandt Full time

    Brandt is currently seeking a Temporary Service Writer for our Saskatoon location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. **Duties & Responsibilities** - Fields internal and external customer inquiries to the Service...

  • Service Writer

    8 months ago

    Saskatoon, Canada Brandt Full time

    Brandt is currently seeking a Temporary Service Writer for our Saskatoon Construction & Forestry location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities - Fields internal and external customer inquiries to the...

  • Parts Technician

    2 months ago

    Saskatoon, Canada Westvac Industrial Ltd. Full time

    **Job Title: Parts Technician/Service Writer - Saskatoon, SK** We are looking for a full-time Parts Technician/Service Writer to join our team in Saskatoon, SK. This position is perfect for a responsible, highly driven, and professional person who has both parts experience and has worked in a capacity as a service adviser scheduling technician’s work. An...

  • Service Writer

    7 months ago

    Saskatoon, Canada Westvac Industrial Ltd. Full time

    **Job Title: Service Writer /Parts Technician - Saskatoon, Saskatchewan.** We are looking for an experienced Service Writer /Parts Technician to join our team in Saskatoon. **About us**: For over twenty-five years, Westvac Industrial Ltd. has proven to be a leader in the municipal and industrial equipment industry. Founded in 1997, Westvac Industrial Ltd....

  • Content Writer

    7 months ago

    Saskatoon, Canada Vendasta Full time

    **Content Writer** We are searching for a Saskatoon-based Content Writer to join our team. If you have a passion for crafting compelling content, solid understanding of writing for SEO, and a passion to embrace AI in your work, read on! You will play a key role in crafting compelling content and stories that resonate with our ideal customers, and creating...

  • Hebrew freelance writer

    3 weeks ago

    Saskatoon, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Hebrew writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Hebrew to help train generative artificial intelligence models This freelance...

  • Hebrew Freelance Writer

    4 weeks ago

    Saskatoon, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Hebrew writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Hebrew to help train generative artificial intelligence models This freelance...

  • Service Writer

    2 months ago

    Saskatoon, Canada Brandt Full time

    We are currently seeking a Service Writer for our Saskatoon Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. This position is an evening shift from 2:30PM - 10:30PM. Duties & Responsibilities - Fields internal...

  • Service Writer

    2 months ago

    Saskatoon, Canada Brandt Full time

    We are currently seeking a Service Writer for our Saskatoon Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. This position is an evening shift from 2:30PM - 10:30PM.   Duties & Responsibilities Fields internal...

  • Service Writer-Saskatoon

    7 months ago

    Saskatoon, Canada Canada West Harvest Centre Inc. Full time

    Company:  Canada West Harvest Centre Inc.  Location:  Saskatoon  Start Date:  07/01/2024  Professional Level:  Professionals  Key Area:  After Sales  MUST BE ELIGIBLE TO WORK IN CANADA Your role on our team: The Service Writer creates, manages, and invoices all customer and internal work orders as well as administers,...

  • Hebrew Freelance Writer

    3 weeks ago

    Saskatoon East Central, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Hebrew writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Hebrew to help train generative artificial intelligence models This freelance...

  • Swedish Freelance Writer

    1 month ago

    Saskatoon East Central, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Swedish writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Swedish to help train generative artificial intelligence models This...

  • Freelance Writer

    1 month ago

    Saskatoon East Central, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback.Are you an experiencedNorwegianwriter who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Norwegian to help train generative artificial intelligence models This freelance...

  • Swedish Freelance Writer

    4 weeks ago

    Saskatoon East Central, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Swedish writer who would like to lend your expertise to train AI models?About the opportunity:Outlier is looking for talented writers with fluency in Swedish to help train generative artificial intelligence modelsThis freelance...