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Technical Account Manager
2 months ago
We are seeking a highly motivated and dynamic Technical Account Manager to join our team at SearchLabs. As a trusted business partner, we enable client success through the adoption of information technology.
Key Responsibilities- Collaborate with executives within the managed client's organization to provide solutions by thoroughly understanding their business and technology needs.
- Develop strong business relationships with clients and perform functions similar to a conventional Chief Information Officer.
- Identify business risks and make data-driven recommendations to client decision-makers.
- Optimize business processes and facilitate technological improvements for managed service clients.
- Work with internal teams to create and update technical standards to reduce client risk and reactive support time.
- A university level bachelor's degree in computer science, information sciences or related field preferred, or equivalent experience.
- Three to five years of field experience in Client-facing technology sales or consultative role.
- Three to six years' experience in system administration and/or tier 3 technical support.
- Proven experience in sales, preferably technology sales.
- Experience in the IT budgeting and cost analysis.
- Strong written and verbal communications skills in French & English.
- Intermediate-to advanced skills and knowledge of standard office applications.
Please submit your resume and project list in confidence to SearchLabs. All resumes and project lists will be considered for all other current relevant roles as well as be kept on file for future consideration.
