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Restaurant Operations Manager

2 months ago

Afton Station, Canada Tim Hortons Full time
Job Title: Assistant Restaurant Manager

We are seeking an experienced Assistant Restaurant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
  • Team Leadership: Lead and motivate a team of staff, providing guidance, coaching, and feedback to ensure excellent customer service and high-quality food preparation.
  • Customer Service: Ensure that every customer has an exceptional experience, responding to complaints and concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing initiatives and sales promotions to drive business growth and increase customer engagement.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • Work Setting: Various locations
  • Budgetary Responsibility: $0 - $100,000
  • Computer and Technology Knowledge: Electronic cash register, MS Office, Point of sale system
  • Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Physically demanding, Combination of sitting, standing, walking
  • Personal Suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player
What We Offer:
  • Competitive Salary: $40,000 - $60,000 per year
  • Benefits: Health and dental insurance, Retirement savings plan, Paid time off
  • Opportunities for Advancement: Career growth and development opportunities within the company

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.