Service Delivery Coordinator

2 months ago

Markham, Ontario, Canada BGIS Full time
Job Title: Service Delivery Coordinator

At BGIS, we are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the effective delivery of various services, including the management of work orders, vendor coordination, and data integrity.

Key Responsibilities:
  • Manage work orders to completion in BGIS or client-based web applications.
  • Facilitate alignment of client required services with contracts, schedules, and policies.
  • Review work orders to determine if invoiceable or non-invoiceable.
  • Schedule access for internal and external service providers with the facility when required.
  • Prepare weekly/monthly summaries of work order performance for internal and external service providers.
  • Follow up with internal and external service providers to ensure all SLAs are achieved.
  • Review compliance documentation and upload to RealConnect.
  • Create on-demand work orders for service delivery.
  • Ensure client required supporting documentation for quote and invoice submissions are provided.
  • Review and submit all estimates to the required approver(s) following client quote process.
  • Submit PO requests.
  • Generate required data for SLA Scorecard.
  • Report Intelex incidents.
  • Submit Avetta requests.
Requirements:
  • Strong written and verbal communication in French and English.
  • Knowledge of RealSuite and other BGIS applications.
  • Strong customer-oriented skills.
  • Strong administrative and organizational skills.
  • Analytical and problem-solving skills.
  • Ability to work independently.
  • Strong attention to detail and data accuracy.
  • Ability to communicate clearly and effectively with others for the purpose of data exchange, clarification, and follow-up.
  • Experience working in a Shared Service environment.
About BGIS:

At BGIS, we believe that diversity and inclusion is a key business driver. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retaining individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.

BGIS is an equal opportunity employer and welcomes you to apply for a position with us. If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

  • Service Delivery Coordinator

    2 months ago

    Markham, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally is dedicated to enabling innovation through the services we deliver, while actively seeking new opportunities to drive innovation for our clients' businesses.Our ServicesWe manage over 320 million square feet...

  • Service Delivery Coordinator

    2 months ago

    Markham, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally is dedicated to enabling innovation through the services we deliver, while actively seeking new opportunities to drive innovation for our clients' businesses.Our ServicesWe manage over 320 million square feet...

  • BIM Coordinator

    4 weeks ago

    Markham, Ontario, Canada Exp Global Inc. Full time

    Job SummaryExp Global Inc. is seeking a highly skilled BIM Coordinator to join our BIM and Digital Delivery team. As a BIM Coordinator, you will be responsible for creating and managing Revit deliverables and Autodesk ACC.Key ResponsibilitiesExpertise in Revit and Autodesk ACCWorking experience with various BIM authoring toolsModel coordination using tools...

  • BIM Coordinator

    5 days ago

    Markham, Ontario, Canada EXP Full time

    At EXP, we're a diverse team of talented professionals driven to provide innovative solutions for the world's built and natural environments.As a BIM Coordinator at EXP, you will play a key role in our Digital Delivery group, providing high-level support for all BIM-related software, projects, and innovation.Your key responsibilities will include:Expert...

  • Senior Service Delivery Manager

    4 weeks ago

    Markham, Ontario, Canada Ontario Ltd. Full time

    As a Senior Service Delivery Manager at Ontario Ltd., you will be responsible for leading the development and implementation of service quality assessment strategies. This involves directing and advising staff to ensure the highest standards of service delivery.You will also plan, administer, and control budgets for client projects, contracts, equipment, and...

  • Service Delivery Manager

    4 weeks ago

    Markham, Ontario, Canada Ontario Ltd. Full time

    At Ontario Ltd., we are seeking a highly skilled Service Delivery Manager to join our team. The ideal candidate will have a strong background in education and experience in managing client projects and contracts. Key responsibilities include:Key ResponsibilitiesDevelop and implement service quality assessment strategies to ensure exceptional client...

  • Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    Job Title: Administrative CoordinatorJob Summary: We are seeking an experienced Administrative Coordinator to join our team at Diaplan Financial Service Inc. The successful candidate will be responsible for providing administrative support to our finance team, including coordinating seminars, conferences, and daily operations.Key Responsibilities:Arrange and...

  • Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    Job Title: Administrative CoordinatorJob Summary: We are seeking an experienced Administrative Coordinator to join our team at Diaplan Financial Service Inc. The successful candidate will be responsible for providing administrative support to our finance team, ensuring the smooth operation of our daily activities.Key Responsibilities:Arrange and coordinate...

  • Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    At Diaplan Financial Service Inc., we are seeking an Administrative Coordinator to join our team. As an Administrative Coordinator, you will be responsible for arranging and coordinating seminars, conferences, and other events. You will also be responsible for opening and distributing mail and other materials, planning and organizing daily operations, and...

  • Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    We are seeking an Administrative Coordinator to join our team at Diaplan Financial Service Inc. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also be responsible for opening and distributing mail, planning and organizing daily operations, and recording and preparing minutes of...

  • Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    Job Title: Administrative CoordinatorJob Summary: We are seeking an experienced Administrative Coordinator to join our team at Diaplan Financial Service Inc. The successful candidate will be responsible for providing administrative support to our finance and insurance teams.Key Responsibilities:Arrange and coordinate seminars, conferences, and other...

  • Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    We are seeking an Administrative Coordinator to join our team at Diaplan Financial Service Inc. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also be responsible for opening and distributing mail, planning and organizing daily operations, and recording and preparing minutes of...

  • Service Delivery Manager

    4 weeks ago

    Markham, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we're a leading provider of customized facility management and real estate services. With a global team of over 6,500 professionals, we're dedicated to enabling innovation through the services we deliver.Job SummaryThe Facility Services Manager is responsible for day-to-day operations, vendor escalation, and management of service delivery...

  • Service Delivery Manager

    4 weeks ago

    Markham, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we're a leading provider of customized facility management and real estate services. With a global team of over 6,500 professionals, we're dedicated to enabling innovation through the services we deliver.Job SummaryThe Facility Services Manager is responsible for day-to-day operations, vendor escalation, and management of service delivery...

  • Senior Service Coordinator

    15 hours ago

    Markham, Ontario, Canada Henry Global Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Service Coordinator to join our team at Henry Global. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our services.About the Role:The successful candidate will be responsible for coordinating activities with other work units or departments,...

  • Administrative Coordinator

    2 months ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    Job Title: Administrative SpecialistWe are seeking a highly organized and detail-oriented Administrative Specialist to join our team at Diaplan Financial Service Inc.Job Summary:The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and daily operations. They will also be...

  • Administrative Coordinator

    2 months ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    Job Title: Administrative SpecialistWe are seeking a highly organized and detail-oriented Administrative Specialist to join our team at Diaplan Financial Service Inc.Job Summary:The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and daily operations. They will also be...

  • Delivery Expert

    4 weeks ago

    Markham, Ontario, Canada IBM Computing Full time

    Job Title: Delivery ExpertIBM Computing is seeking a highly skilled Delivery Expert to join our team. As a key member of our organization, you will be responsible for delivering world-class services to our clients.Key Responsibilities:Develop and implement solutions that meet client needs and drive business value.Collaborate with cross-functional teams to...

  • Food Service Operations Coordinator

    1 day ago

    Markham, Ontario, Canada Hai Di Lao Canada Restaurants Group Ltd Full time

    Job SummaryWe are seeking a skilled Food Service Operations Coordinator to oversee the day-to-day operations of our food service team. This role involves supervising staff, coordinating activities, and ensuring exceptional customer service.About Hai Di Lao Canada Restaurants Group LtdHai Di Lao Canada Restaurants Group Ltd is a dynamic and fast-paced...

  • Administrative Coordinator

    1 month ago

    Markham, Ontario, Canada DIAPLANS FINANCIAL SERVICE INC. Full time

    Job Title: Administrative SpecialistWe are seeking a highly organized and detail-oriented Administrative Specialist to join our team at Diaplan Financial Service Inc.Job Summary:The successful candidate will be responsible for providing administrative support to our team, including coordinating seminars, conferences, and daily operations. They will also be...