Portfolio Resource Coordinator

2 months ago

Winnipeg, Manitoba, Canada Paladin Security Full time

Job Overview

Paladin Security is a leading provider of security services, dedicated to making the world a safer and friendlier place. We are seeking a highly skilled and motivated Portfolio Resource Coordinator to join our team.

Key Responsibilities

  • Strategically identify open shifts and work with the Client Service Team to ensure schedules are complete and adhere to our contractual obligations.
  • Work within a dynamic team environment with multiple operational stakeholders, including Site Supervisors, Security Guards, CSMs, Senior Management, and our Operations Centre.
  • Fulfill cancellations and openings in the daily schedule that are prescribed to the PRC based on coverage type.
  • Coordinate with the Client Service Team to ensure staffing needs are met and proactively addressed.
  • Develop knowledge of Paladin's contractual obligations for the Portfolio(s) assigned, including site visitations, ongoing training, and a close working relationship with Paladin's management group.
  • Support and process submissions as they relate to the portfolio of sites.
  • Take on a significant role in Paladin's deployment process and provide updates to stakeholders as needed.
  • Work with Paladin's TEAM software to ensure accurate and timely scheduling, billing, and payroll.
  • Complete daily and weekly reports to send to the management team.
  • Perform other duties as requested to assist with corporate and/or branch needs.

Requirements

  • Post-secondary education in business administration or a related field is preferred.
  • Working knowledge of Employment Standards Legislation and Human Rights Legislation.
  • Strong interpersonal and leadership skills, and excellent verbal and written communication.
  • Demonstrated ability to plan, organize, problem-solve, and execute solutions.
  • Strong working knowledge in MS Office. Previous experience with Scheduling Software will be considered an asset.
  • Manitoba Driver's License.
  • Manitoba Security Guard License.
  • Ability to work flexible hours.

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