Portfolio Resource Coordinator

2 months ago

Winnipeg, Manitoba, Canada Paladin Security Full time

Job Overview

Paladin Security is seeking a highly skilled and detail-oriented Portfolio Resource Coordinator to join our team. As a key member of our Client Service Team, you will play a critical role in ensuring the smooth operation of our security services.

Key Responsibilities:

  • Strategically identify open shifts and work with the Client Service Team to ensure schedules are complete and adhere to our contractual obligations.
  • Fill cancellations and openings in the daily schedule that are prescribed to the PRC based on coverage type.
  • Coordinate with the Client Service Team to ensure staffing needs are met and proactively addressed.
  • Develop knowledge of Paladin's contractual obligations for the Portfolio(s) that you are assigned to, including site visitations and ongoing training.
  • Support and process submissions as they relate to your portfolio of sites.
  • Take on a large role in Paladin's deployment process and provide updates to stakeholders as needed.
  • Work with Paladin's TEAM software to ensure accurate and timely scheduling, billing, and payroll.
  • Complete daily and weekly reports to send out to management team.

Requirements:

  • Post-secondary education in business administration or related is preferred.
  • Working knowledge of Employment Standards Legislation and Human Rights Legislation.
  • Strong interpersonal and leadership skills, and excellent verbal and written communication.
  • Demonstrated ability to plan, organize, problem-solve, and execute solutions.
  • Strong working knowledge in MS Office. Previous experience with Scheduling Software will be considered an asset.
  • Manitoba Drivers License.
  • Manitoba Security Guard License.
  • Ability to work flexible hours.

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