Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Speedy Cash Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, promoting our financial products and services, and handling cash transactions.
Key Responsibilities- Customer Service: Answer clients' inquiries and provide information on our financial products and services.
- Financial Product Promotion: Promote our financial products and services to clients, ensuring they understand the benefits and features.
- Cash Transactions: Handle cash transactions, including deposits and withdrawals.
- Education and Experience: Ensure clients meet the necessary education and experience requirements for our financial products and services.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Computer and Technology Knowledge: Proficient in MS Windows, Internet, MS Excel, MS Outlook, and MS Word.
- Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, with attention to detail and ability to work under pressure.
- Experience: 1 to less than 7 months of experience in a customer service role.
- Health Benefits: Dental plan, health care plan, paramedical services coverage, and vision care benefits.
- Financial Benefits: Bonus, group insurance benefits, life insurance, and Registered Retirement Savings Plan (RRSP).
- Work Schedule: 20 to 32 hours per week.
The primary language of work is English, and the work environment is fast-paced and dynamic.
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