Lead Product Designer

4 weeks ago


Calgary, Alberta, Canada Neo Financial Full time

Shape the Future of Financial Services for Canadians

At Neo Financial, we are dedicated to enhancing the financial journey for all Canadians.

Working in a fast-paced tech startup environment is both challenging and rewarding, attracting only the most passionate individuals.

Since our inception in 2019, Neo has rapidly gained momentum, establishing itself as one of Canada's leading fintech companies.

  • Recognized as LinkedIn's Top Startup in Canada for two consecutive years
  • Highly rated mobile applications and credit card offerings
  • A diverse team of over 700 professionals
  • Over 1 million customers acquired in just three years
  • Partnerships with more than 11,000 retail outlets

Our Commitment to Excellence

At Neo, we cultivate a culture centered around the following principles:

Collaboration: We foster an environment of trust and respect, supporting one another through challenges and successes. Our mission extends beyond individual goals to encompass the well-being of our colleagues.

Accountability: Each team member plays a crucial role in Neo's achievements, and we take ownership of our responsibilities. We are committed to meeting our obligations to customers, partners, and teammates, continuously striving for improvement.

Integrity: With the trust of millions of Canadians at stake, we uphold the highest standards of ethical conduct.

The Position:

As a Senior Product Designer, you will collaborate with product managers, researchers, engineers, and fellow designers to conceptualize, develop, and deliver exceptional experiences across various digital platforms. Your contributions will influence all phases of a project, utilizing skills in ideation, prototyping, service design, information architecture, and research to innovate in everyday banking. In this senior role, you will also mentor and guide the design team, enhancing our design practice.

Key Responsibilities:

  • Engage in the discovery and planning phases of new products and features, driving the design vision across our offerings.
  • Visualize and articulate intricate design solutions through process flows, wireframes, prototypes, and high-fidelity mockups.
  • Collaborate closely with Product, Engineering, UX Research, Strategy, and other teams to identify requirements and opportunities for enhancement.
  • Adhere to established Neo design system patterns while evolving the framework throughout product development.
  • Transform research findings and requirements into deliverables that ensure an intuitive user experience.
  • Mentor design colleagues, continually advancing our design quality and user experiences.

Ideal Candidate Profile:

  • A minimum of 5 years of hands-on experience in creating wireframes, prototypes, and design specifications for digital products.
  • Proven experience in developing modern and complex user experiences.
  • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar applications.
  • Experience with design systems is highly advantageous.
  • Strong ability to synthesize research to identify usability gaps, customer needs, and strategic opportunities.
  • Extensive experience collaborating with product leadership, engineering teams, and cross-functional stakeholders.
  • Deep understanding of information architecture, systems thinking, and user experience design principles.

Why Choose Neo?

At Neo Financial, we empower our team members to accelerate their careers and reach their full potential. You will have the chance to work on innovative projects and collaborate with some of the brightest minds in the industry. We encourage ownership of work and value diverse ideas and perspectives. Our dynamic and fast-paced environment offers endless opportunities for learning and growth.

Equal Opportunity Commitment

We are dedicated to fostering an inclusive environment where everyone can thrive. As a financial institution, successful candidates will undergo a security screening, including a criminal records check and a credit check.



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