Lead Product Designer

4 weeks ago

Calgary, Alberta, Canada Neo Financial Full time

Shape the Future of Financial Services for Canadians

At Neo Financial, we are dedicated to creating a more rewarding financial experience for all Canadians.

Working in a rapidly growing technology startup is both challenging and exhilarating, attracting high-performing individuals who thrive in a dynamic environment.

Since our inception in 2019, Neo has gained significant momentum and is recognized as one of the fastest-growing fintech companies in Canada.

  • Named LinkedIn's Top Startup in Canada for 2022 and 2023
  • Top-rated mobile applications and credit card offerings
  • A diverse team of over 700 professionals
  • Over 1 million customers acquired in just three years
  • Partnerships with more than 11,000 retail outlets

Our Commitment to Excellence at Neo

We cultivate our company culture around the following core values:

Collaboration: We foster an environment of trust, respect, and encouragement, supporting one another through challenges and successes. Our mission extends beyond individual goals; it encompasses the well-being of our entire team.

Accountability: Every team member plays a vital role in Neo's success, and we take ownership of our responsibilities. We hold ourselves accountable for delivering on our promises to customers, partners, and colleagues, continuously striving for improvement.

Integrity: As we ask Canadians to trust us with their finances, we uphold the highest standards of professional integrity.

Position Overview:

As a Senior Product Designer, you will collaborate with product managers, researchers, engineers, and fellow designers to define, develop, and deliver a wide range of user experiences across various digital platforms. Your contributions will influence all phases of a project, utilizing skills in conceptualization, prototyping, service design, information architecture, and research to innovate everyday banking solutions. In this senior role, you will also mentor and guide the design team, enhancing our design practices.

Key Responsibilities:

  • Engage in the discovery and planning phases of new products and features, driving the design vision across our product portfolio.
  • Effectively communicate complex design solutions through process flows, wireframes, prototypes, and high-fidelity mockups.
  • Collaborate with Product, Engineering, UX Research, Strategy, and other teams to identify requirements and opportunities for enhancement.
  • Adhere to established Neo design system patterns while evolving the framework throughout product development.
  • Translate research findings and requirements into deliverables that provide an intuitive user experience.
  • Mentor design colleagues, continuously improving our design quality and user experiences.

Ideal Candidate Profile:

  • A minimum of 5 years of hands-on experience in creating wireframes, prototypes, and design specifications for digital products.
  • Proven experience in developing modern and complex user experiences.
  • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar applications.
  • Experience with design systems is highly advantageous.
  • Strong ability to synthesize research to identify usability gaps, customer needs, and strategic opportunities.
  • Extensive experience collaborating with product leadership, engineering managers, and cross-functional teams.
  • Fluency in information architecture principles, systems thinking, and user experience design methodologies.

Working Environment at Neo

At Neo Financial, we empower our team members to accelerate their careers in a hyper-growth environment, enabling them to reach their full potential. You will have the chance to work on exciting projects and collaborate with some of the brightest minds in the industry. We encourage ownership of work and value unique ideas and perspectives. Our fast-paced environment offers continuous learning and advancement opportunities.

Equal Opportunity Commitment

We are committed to fostering an inclusive environment where everyone can thrive. As a financial institution, successful candidates will be required to undergo a security screening, including a criminal records check and a credit check.

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