Head of Sales and Education for Collection

1 month ago

Toronto, Ontario, Canada Sephora Full time

Job Type: Full Time
Function: Retail Operations
Working Model: Hybrid

At Sephora Canada, we are dedicated to discovering and sharing beauty in every aspect of life. Our commitment to innovation, trend leadership, and exceptional customer service has established us as a beloved beauty community across Canada. We celebrate the beauty in our diverse communities, experiences, and the unique spirit of our employees.

ROLE OVERVIEW:

Are you enthusiastic about guiding and nurturing a team of Sales and Education Managers (SEMs)? In the capacity of Senior Manager for Sephora Collection, you will oversee strategic initiatives and conduct business analysis of market trends to enhance sales and attract new clients. You will become a Sephora Collection brand authority, mastering brand essence, product knowledge, inventory management, and merchandising strategies. Your role will involve collaborating closely with business leaders and the North American Sephora Collection team to drive sales and execute our strategic objectives. Join us to delve into our business strategies and achieve sales goals for Sephora Canada.

KEY RESPONSIBILITIES:

  • As a leader, mentor and develop a team of SEMs to execute business and sales strategies tailored to their respective markets and approve in-store strategies and business plans.
  • Design and implement brand strategies through education, events, and brand activations across Canada, while creating customized, market-specific plans.
  • Generate and analyze sales reports utilizing company tools and platforms to inform strategies, while reporting on sales, expenses, and other requests, and evaluating results for all events conducted within Canada.
  • Oversee and manage travel and entertainment, training payroll, and education/event budgets to ensure compliance with monthly budget targets.
  • Conduct quarterly performance reviews and develop actionable plans for the ongoing growth of each direct report.
  • Actively engage in various meetings, contributing to Sephora Collection brand initiatives while planning, hosting, and facilitating regional conferences.

QUALIFICATIONS:

  • 5+ years of relevant sales and education leadership experience in a retail setting.
  • Adept at problem-solving and leveraging analytical skills to devise creative solutions, demonstrating resourcefulness and initiative to support the overall field team.
  • Exceptional communication skills, with proficiency in Zoom, video conferencing, and social media for presentation and training purposes.
  • Thrives in a fast-paced environment, enjoying collaboration with cross-functional teams while effectively managing multiple priorities.
  • Tech-savvy with proficiency in Microsoft Office and Apple technology.
  • Willingness to travel extensively, with up to 75% travel required to various locations; must possess a valid driver's license.
  • Flexibility to work evenings and weekends for education, training, events, sales support, and brand activations; capable of standing, walking, and moving for 4-6 hours daily and lifting up to 50 lbs.

WHY JOIN US:

  • Be part of a unique culture and a family of passionate, inspiring individuals.
  • Collaborate with top talent in the industry – colleagues you will be proud to work alongside.
  • Access the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for a wealth of career opportunities.
  • Support meaningful causes through our Gift of Giving Program, which includes matched donations and volunteer time.
  • Enjoy customizable benefits tailored to your needs.
  • Utilize Employee Assistance Program services for additional support when needed.
  • Participate in our Well-being program to enhance your mental, financial, physical, and social health.
  • Benefit from holidays, time off, Summer Friday hours, and flexibility to promote work-life balance.
  • And of course, enjoy our incredible swag – free product gifts throughout the year and numerous discounts with our brand partners.

Sephora Canada is committed to equal opportunity in employment and advancement. We strive to be inclusive, diverse, and representative of the communities we serve, fostering an environment where every individual can belong, grow, and build a fulfilling career. This commitment applies to all candidates and employees, regardless of various diversity dimensions. Requests for accommodation due to disabilities or other protected characteristics can be made at any stage of the recruitment process and during employment by contacting our People team.

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