Hotel Front Desk Associate

4 weeks ago


Vernon, British Columbia, Canada Sparkling Hill Resort Full time
Job Title: Hotel Clerk

We are seeking a detail-oriented and customer-focused Hotel Clerk to join our team at Sparkling Hill Resort. As a Hotel Clerk, you will be responsible for providing exceptional guest service, maintaining accurate records, and ensuring a smooth operation of the front desk.

Key Responsibilities:
  • Guest Services: Provide information on hotel facilities and services, as well as general information about points of interest in the area.
  • Reservations and Room Assignments: Maintain an accurate inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
  • Customer Service: Answer telephone calls, relay messages, and provide assistance to guests with special needs.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: Experience is an asset, but not required.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
What We Offer:
  • Health Benefits: Comprehensive health care plan.
  • Financial Benefits: Group insurance benefits.
  • Other Benefits: Permanent work term, 35-40 hours per week, and a dynamic work environment.


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