Customer Service Representative

1 week ago


Barrie, Ontario, Canada Ben-Mor Full time

**About the Role**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent at Ben-Mor. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and advice to customers to ensure they make informed purchasing decisions.
  • Process customer orders and manage inventory levels to ensure accurate and efficient delivery.
  • Collaborate with the sales team to identify and meet customer needs, and to develop and implement sales strategies.
  • Maintain accurate records and reports to track customer interactions and sales performance.

**Requirements:**

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a strong understanding of sales techniques and product knowledge.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Fluency in English (French is an asset).
  • High school diploma or equivalent, with post-secondary education in a related field an asset.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A comprehensive training program to ensure your success in the role.

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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