Customer Service Representative

17 hours ago


Barrie, Ontario, Canada Westlake Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, processing orders, and managing inventory.

Key Responsibilities

  • Process customer orders accurately and efficiently
  • Manage inventory levels and coordinate shipping
  • Process financial transactions and maintain accurate records
  • Provide exceptional customer service and support
  • Upsell existing accounts and identify new sales opportunities

Requirements

  • High School Diploma or equivalent
  • Post-secondary education an asset
  • Understanding of customer service and inside sales principles
  • Knowledge of building supplies and industry trends
  • Strong communication and problem-solving skills

Work Environment

The Customer Service Representative will work in a fast-paced office environment with moderate noise levels. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction.

Westlake is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to any protected characteristics.



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