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Sales Team Leader

3 months ago

Markham, Ontario, Canada SomnoPlus Inc. Full time
Position Overview

We are seeking a dedicated Sales Operations Supervisor to oversee our sales team at SomnoPlus Inc. This role is crucial in ensuring the efficiency and effectiveness of our sales operations.

Key Responsibilities
  • Staff Supervision: Lead and manage a team of sales personnel, including apprentices and design team members.
  • Task Assignment: Allocate duties to sales staff to optimize productivity.
  • Recruitment and Training: Hire new employees and facilitate their training.
  • Inventory Management: Order and manage merchandise while maintaining optimal stock levels.
  • Returns Authorization: Approve the return of merchandise as necessary.
  • Work Scheduling: Develop and implement work schedules for the sales team.
  • Sales Execution: Actively sell merchandise and meet sales targets.
  • Reporting: Prepare detailed reports on sales performance, inventory, and staffing.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply issues.
  • Cash Management: Oversee cash handling and financial transactions.
  • Performance Evaluation: Conduct regular performance reviews for team members.
  • Volunteer Coordination: Supervise office and volunteer staff as needed.
Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 2 years of relevant experience in a supervisory role.
Personal Attributes
  • Dependability and reliability in all tasks.
  • Strong team collaboration skills.
  • Sound judgment and decision-making abilities.
  • Capability to manage multiple tasks effectively.
Diversity and Inclusion Support

At SomnoPlus Inc., we are committed to fostering an inclusive workplace. We provide:

  • Disability Awareness Training: To create a welcoming environment for individuals with disabilities.
  • Newcomer Support: Assistance for newcomers and refugees in recognizing foreign credentials.
  • Youth Engagement: Training aimed at creating a supportive environment for youth.
  • Indigenous Cultural Competency: Training to enhance understanding and support for Indigenous employees.
  • Mature Worker Resources: Tools and resources to assist mature workers in retirement planning.
  • Diversity Training: Programs to promote cross-cultural understanding among visible minorities.
Job Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 30 to 40 hours per week