Specialty Associate Team Leader

4 weeks ago


Markham, Ontario, Canada Whole Foods Market Full time
Job Summary

Lead a team of retail professionals to achieve sales, purchasing, and labor targets while maintaining a positive company image and ensuring regulatory compliance.

Job Description

Assists the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, and special projects. Leads and develops Team Members to achieve sales, purchasing, and labor targets.

Key Responsibilities
  • Develops and maintains creative store layout and product merchandising.
  • Works with Team Leader to achieve sales, purchasing, and labor targets.
  • Assists Team Leader in analysis of sales, reports, and labor.
  • Assists Team Leader with ordering and inventory management.
  • Works with Team Leader to resolve team concerns or issues.
  • Functions as point person and departmental person in charge in absence of Team Leader.
  • Sets and achieves the highest standards of retail execution.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers.
  • Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Communicates and maintains Team Member safety and security standards.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Consistently communicates and models WFM vision and goals.
Requirements
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Extensive knowledge of Specialty products.
  • Growth mindset towards greater responsibility and ownership.
  • Desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Experience
  • 18+ months retail Team Member experience and 6+ months of supervisory experience.
Physical Requirements / Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Benefits

Whole Foods Market offers a competitive hourly wage of $20.00 - $35.00, commensurate with experience. Benefits include health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

Equal Opportunity Employer

Whole Foods Market is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or veteran status.


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