Dining Room Manager

2 days ago


Moncton, New Brunswick, Canada 647277 NB Ltd Full time
About the Role

We are seeking a highly skilled and experienced Dining Room Manager to join our team at 647277 NB Ltd. As a key member of our operations team, you will be responsible for overseeing the daily activities of our dining room, ensuring exceptional customer service, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Supervise and train staff to ensure excellent customer service and high-quality food preparation
  • Determine the type of services to be offered and implement operational procedures to meet customer needs
  • Enforce provincial/territorial liquor legislation and regulations, ensuring compliance with all relevant laws and regulations
  • Organize and maintain inventory, ensuring that all necessary supplies are available to meet customer demands
  • Ensure health and safety regulations are followed, maintaining a safe and healthy work environment for all staff and customers
  • Negotiate with clients for catering or use of facilities, providing exceptional customer service and ensuring that all needs are met
  • Participate in marketing plans and implementation, promoting our services and products to potential customers
  • Leading/instructing individuals, providing guidance and support to staff to ensure they have the skills and knowledge needed to perform their duties effectively
  • Address customers' complaints or concerns, resolving issues promptly and professionally
  • Provide customer service, ensuring that all customers receive exceptional service and support
  • Manage events, coordinating logistics and ensuring that all necessary arrangements are made to meet customer needs
  • Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed efficiently and effectively
Requirements
  • 2 years to less than 3 years of experience in a similar role
  • Food service manager certification
  • Food and beverage server trade certification
  • Responsible Beverage Service Certificate
  • Serving It Right Certificate
  • First Aid Certificate
  • CPR Certificate
  • Occupational Health and Safety Certificate
  • Serving It Safe program certification
  • Safe Food Handling certificate
  • MS Excel
  • MS Office
  • MS Windows
  • MS Word
  • Point of sale system
  • Spreadsheet
  • Bondable
  • Basic security clearance
  • Driver's validity licence check
  • Criminal record check
  • Valid driver's licence
  • Public transportation is available
  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Ability to multitask
What We Offer
  • Gratuities
  • Free parking available


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