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Dining Room Manager
2 months ago
We are seeking a highly skilled and experienced Dining Room Manager to join our team at 647277 NB Ltd. As a key member of our operations team, you will be responsible for overseeing the daily activities of our dining room, ensuring exceptional customer service, and maintaining a safe and efficient work environment.
Key Responsibilities- Supervise and train staff to ensure excellent customer service and high-quality food preparation
- Determine the type of services to be offered and implement operational procedures to meet customer needs
- Enforce provincial/territorial liquor legislation and regulations, ensuring compliance with all relevant laws and regulations
- Organize and maintain inventory, ensuring that all necessary supplies are available to meet customer demands
- Ensure health and safety regulations are followed, maintaining a safe and healthy work environment for all staff and customers
- Negotiate with clients for catering or use of facilities, providing exceptional customer service and ensuring that all needs are met
- Participate in marketing plans and implementation, promoting our services and products to potential customers
- Leading/instructing individuals, providing guidance and support to staff to ensure they have the skills and knowledge needed to perform their duties
- Address customers' complaints or concerns, resolving issues promptly and professionally
- Provide customer service, ensuring that all customers receive exceptional service and support
- Manage events, coordinating logistics and ensuring that all necessary arrangements are made to meet customer needs
- Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed efficiently and effectively
- 2 years to less than 3 years of experience in a similar role
- Food service manager certification
- Food and beverage server trade certification
- Responsible Beverage Service Certificate
- Serving It Right Certificate
- First Aid Certificate
- CPR Certificate
- Occupational Health and Safety Certificate
- Serving It Safe program certification
- Safe Food Handling certificate
- MS Excel
- MS Office
- MS Windows
- MS Word
- Point of sale system
- Spreadsheet
- Bondable
- Basic security clearance
- Driver's validity licence check
- Criminal record check
- Valid driver's licence
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Ability to multitask
- Gratuities
- Free parking available
