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Medical Office Assistant

2 months ago

Agassiz, Canada Fraser Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Fraser Health. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Provide reception services, including handling telephone inquiries, scheduling appointments, and arranging for patient referrals to specialists and other care providers.
  • Perform assigned clerical tasks, including typing, copying, assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.
  • Enter data into the Teleplan System for patient registrations and MSP billing information.
  • Prepare examination and treatment rooms for patient visits, including cleaning and setting up equipment.
  • Escort patients to examination rooms and ensure adequate resources are available.
  • Assist physicians and nurse practitioners with clinic procedures, such as examination room preparation and labstick urine testing.
  • Clean and package small surgical instruments according to standard protocols.
  • Receive payments from patients and code payments into the cash receipts journal.
  • Assist with ordering, maintaining, receiving, and checking supplies, equipment, and reference materials.
  • Participate in the orientation of new staff and students and maintain manuals.
  • Liaise with staff from healthcare and social service organizations and general practitioners' offices to provide program-related information.
  • Represent the Centre at meetings to promote the program and share information.
  • Report unusual occurrences and risk management issues.
  • Participate on committees and attend meetings as assigned.
Qualifications
  • Grade 12 education.
  • Certificate from a recognized Medical Office Assistant program.
  • One year's recent, related experience or an equivalent combination of education, training, and experience.
Competencies

We are looking for a candidate who demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

  • Ability to type 40 wpm.
  • Knowledge of medical terminology.
  • Knowledge of other healthcare disciplines and their role in healthcare.
  • Ability to operate related equipment.
  • Physical ability to perform the duties of the position.