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Front Desk Associate
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Dental Receptionist at Windsor Endodontics. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.
Key Responsibilities- Front Desk Operations
- Manage patient flow and coordinate appointments
- Process patient information and maintain accurate records
- Handle patient inquiries and concerns in a professional and courteous manner
- Administrative Support
- Assist with scheduling and confirming appointments
- Prepare and send patient communications, such as appointment reminders and notifications
- Maintain accurate and up-to-date patient records
- Customer Service
- Provide exceptional customer service to patients and their families
- Respond to patient inquiries and concerns in a timely and professional manner
- Ensure patient satisfaction and loyalty through positive interactions
- Team Collaboration
- Work collaboratively with dental team members to ensure seamless patient care
- Communicate effectively with patients, dentists, and other staff members
- Participate in ongoing training and education to stay up-to-date on best practices and procedures
- Education
- Secondary (high) school graduation certificate
- Experience
- Will train
This is a permanent, full-time position working 40 hours per week in a fast-paced dental office environment. The ideal candidate will be able to work effectively in a team setting, prioritize tasks, and maintain a high level of accuracy and attention to detail.
LanguageThe primary language of work is English.
