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Home HealthCare Consultant

2 months ago

Lower Sackville, Nova Scotia, Canada Lawton Drugs Full time
About the Role

We are seeking a skilled and compassionate Home HealthCare Consultant to join our team at Lawton Drugs. As a key member of our retail team, you will provide exceptional customer service and sales support to our customers in the Home HealthCare department.

Key Responsibilities
  • Provide customer service to exceed customer needs and expectations
  • Sales and demonstrations of durable medical equipment and personal care supplies
  • Personal fittings of surgical appliances and compression stockings
  • Ability to identify sensitive customer needs and use discretion when providing service
  • Support all company initiatives, programs, and standards
  • Order products, receive product, and merchandise the Home HealthCare department
  • Support the department through price filing, inventory management, and 3rd Party billing
  • Process invoices and adhere to company standards
Requirements
  • Above average communication skills (both oral and written)
  • Team player with a commitment to delivering excellence in customer service
  • Strong attention to detail and organizational skills
  • Soft medical operations and programs knowledge
  • Relevant courses within the Home HealthCare industry
  • Previous retail experience, preferably in a home-health care setting, nursing, or pharmacy environment
  • Experience with Sobeys/Lawtons POS system and Chainware
What We Offer

We offer a comprehensive Total Rewards package, which includes a competitive benefits package, access to virtual health care, employee and family assistance program, retirement and savings plan, and paid vacation. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.