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Home Health Care Consultant

2 months ago

Lower Sackville, Nova Scotia, Canada Lawtons Full time

Job Summary:

We are seeking a skilled Home Health Care Consultant to join our team at Lawtons. As a key member of our retail health care team, you will provide exceptional customer service, sales, and product knowledge to our customers.

Key Responsibilities:

  • Provide customer service to exceed customer needs
  • Sales and demonstrations of durable medical equipment
  • Personal fittings of surgical appliances and compression stockings
  • Ability to identify sensitive customer needs and use discretion when providing service
  • Support all company initiatives, programs, and standards
  • Order products, receive product, and merchandise the Home HealthCare Department
  • Support the department through price filing, and inventory management
  • Process 3rd Party billing
  • Pay invoices
  • Adhere to and implement all applicable company standards
  • Perform department administrative duties as required

Requirements:

  • Above average communication skills (both oral and written)
  • Team player
  • Committed to delivering excellence in customer service
  • Strong attention to detail, and organizational skills
  • Soft medical operations and programs
  • Relevant courses within the Home HealthCare industry
  • Previous retail experience
  • Experience in a retail home-health care setting, nursing, or pharmacy environment
  • Experience with Sobeys/Lawtons POS (point of sale) system
  • Chainware experience

About Us:

Lawtons is a proud Canadian company with a long history of delivering exceptional shopping experiences and amazing food to our customers. We are committed to nurturing the things that make life better – great experiences, families, communities, and our employees. We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially, and emotionally.