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Healthcare Consultant

1 month ago

Lower Sackville, Nova Scotia, Canada Lawtons Full time

Job Summary:

The Home HealthCare Consultant will provide customers with friendly, knowledgeable, and professional healthcare services. This role is responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management, and customer service.

Key Responsibilities:

  • Provide customer service to exceed customer needs
  • Sales and demonstrations of durable medical equipment
  • Personal fittings of surgical appliances and compression stockings
  • Ability to identify sensitive customer needs and use discretion when providing service
  • Support all company initiatives, programs, and standards
  • Order products, receive product, and merchandise the Home HealthCare Department
  • Support the department through price filing and inventory management
  • Process 3rd Party billing
  • Pay invoices
  • Adhere to and implement all applicable company standards
  • Perform department administrative duties as required

Requirements:

  • Above average communication skills (both oral and written)
  • Team player
  • Committed to delivering excellence in customer service
  • Strong attention to detail and organizational skills
  • Soft medical operations and programs

Preferred Qualifications:

  • Relevant courses within the Home HealthCare industry
  • Previous retail experience
  • Experience in a retail home-health care setting, nursing, or pharmacy environment
  • Experience with Sobeys/Lawtons POS (point of sale) system
  • Chainware experience

Total Rewards:

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance
  • Access to Virtual Health Care Platform and Employee and Family Assistance Program
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable
  • Learning and Development Resources to fuel your professional growth
  • Paid Vacation