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Food Service Supervisor

2 months ago

Holland, Canada HOLLANDER MOTOR HOTEL Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Hollandamer Motor Hotel. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage services.

Key Responsibilities
  • Food and Beverage Management
    • Requisition food and kitchen supplies to ensure seamless operations
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Address customer complaints or concerns in a professional and courteous manner
  • Inventory and Record-Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Team Leadership
    • Establish work schedules and delegate tasks to team members
    • Supervise and check the delivery of food trolleys
  • Customer Service
    • Provide exceptional customer service and ensure a positive dining experience
  • Work Environment
    • Work in a fast-paced environment with a high level of physical activity
    • Work under pressure to meet deadlines and maintain quality standards
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a team environment
    • Knowledge of food safety and sanitation procedures
    • Ability to lift up to 25 pounds and stand for long periods
Work Conditions and Physical Capabilities
  • Fast-paced environment
  • Work under pressure
  • Physically demanding
Personal Suitability
  • Client focus
  • Initiative
Support for Indigenous People
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
Work Term and Language
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week