Relationship Banker 2
2 months ago
About Webster Bank
Webster Bank is a leading commercial bank that has been serving its clients and communities since 1935. Our focus is on putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.
Our Values
We are guided by our core values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence. These values set us apart as a bank and as an employer.
Job Summary
The Banking Center Relationship Banker 2 role is responsible for providing exceptional customer service and sales support to our Banking Center customers. This role will process customer-related financial transactions, respond to customer needs, and capitalize on sales opportunities to build and deepen relationships.
Key Responsibilities
- Respond to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
- Evaluate customers' needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
- Perform routine teller transactions such as deposits, withdrawals, check cash, loan payments, and other transactions as needed.
- Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
- Expected to achieve/exceed both individual and team goals in sales, service, and operations.
- Maintain compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
- Assist with supervision of banking center colleagues, offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.
Requirements
- High school diploma/GED required; Associate's or Bachelor's degree preferred.
- 2-4 years customer sales/service experience with 1-2 years supervisory preferred. Demonstrated success in leading, coaching, and motivating.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
- Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays, and extended hours. Travel may be required to alternate Banking Centers.
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Vancouver, British Columbia, Canada Webster Bank Full time{"title": "Relationship Banker", "content": "Role OverviewAt Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.Key ResponsibilitiesProvide exceptional...
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Vancouver, British Columbia, Canada Webster Bank Full time{"title": "Relationship Banker", "content": "Role OverviewAt Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.Key ResponsibilitiesProvide exceptional...
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Vancouver, British Columbia, Canada Webster Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relationship Banker II to join our Banking Center team at Webster Bank. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and driving sales and growth initiatives.Key ResponsibilitiesRespond to customer inquiries...
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Vancouver, British Columbia, Canada Webster Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relationship Banker II to join our Banking Center team at Webster Bank. As a key member of our team, you will be responsible for providing exceptional customer service, processing financial transactions, and driving sales and growth initiatives.Key ResponsibilitiesRespond to customer inquiries...
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Vancouver, British Columbia, Canada Webster Bank Full timeAt Webster Bank, we're passionate about serving our clients and supporting our communities. As a leading commercial bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.The Relationship Banker 2 role is a key part of our team, providing services for Banking Center...
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1 month ago
Vancouver, British Columbia, Canada Webster Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relationship Banker to join our team at Webster Bank. As a Relationship Banker, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
