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Office Coordinator

2 months ago

Brantford, Ontario, Canada Sharp Bus Lines Limited Full time

Job Summary:

Sharp Bus Lines Limited is seeking a highly organized and customer-focused Office Administrator to join our team. As an Office Administrator, you will play a vital role in supporting our operations and providing exceptional service to our customers.

Main Responsibilities:

  • Provide top-notch customer service and conflict resolution in a timely and effective manner
  • Coordinate and schedule spare drivers, ensuring accurate and up-to-date route information
  • Manage ongoing communication with drivers, maintaining a clear, effective, and professional demeanor at all times
  • Maintain accurate and complete personnel and contract compliance files
  • Report bus lates and incidents through our proprietary software
  • Assist with driver recruitment and training
  • Perform reception and general administration duties
  • Input daily payroll data (time and attendance)
  • Other duties as assigned

Requirements:

  • Excellent written and verbal communication skills
  • Previous dispatch experience is considered an asset
  • Intermediate knowledge of the MS Suite, including Microsoft Word, Excel, and PowerPoint
  • Familiarity with the surrounding area
  • Valid Ontario G-class Driver's Licence
  • Ability to pass a Criminal Background Check and Vulnerable Sector Screening
  • Education in Office Administration is considered an asset
  • Previous experience in school busing or transportation is considered an asset

What We Offer:

Sharp Bus Lines Limited is a family-owned business that values its employees and offers a range of benefits, including a health plan for full-time employees and opportunities for career growth and development.